Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. This title offers the tools for improving relationships in the workplace and in life and…

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Výběr knih autorů Kerry Patterson , Joseph Grenny , David Maxfield , Ron McMillan , Al Switzler
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